Because each Planner Perfect planner, journal, leather traveler’s notebook, and accessory is custom made and thoughtfully selected specifically for you, orders enter production immediately upon purchase.

For this reason, all sales are considered final once production begins. Please allow approximately 14 business days for production and processing before shipment. Refunds or adjustments, if approved, are handled on a case-by-case basis and may be subject to a restocking fee of up to 25%.

All eCourses and digital products are final sale and non-refundable. We kindly encourage reviewing your order carefully before checkout to ensure every detail is perfectly Planner Perfect.

We proudly ship worldwide. International orders may be subject to customs duties, import fees, brokerage fees, or taxes determined by your country’s regulations. These charges are the responsibility of the customer.

Delivery times for international shipments vary depending on the selected carrier and destination. Planner Perfect is not responsible for delays caused by customs processing or international carriers.

Planner Perfect accepts all major credit cards and secure online payment methods available at checkout, including Shop Pay for a fast, seamless experience. Shop Pay also offers installment payment options for eligible customers, allowing you to split your purchase into manageable payments.

All transactions are processed through encrypted, PCI-compliant payment gateways to ensure your personal and financial information remains fully protected. We do not store or have direct access to your complete payment details. Our checkout system is designed with advanced security protocols so you can shop with confidence, knowing your purchase is handled with the highest level of care and security.

Each Planner Perfect planner, journal, leather traveler’s notebook, and accessory is custom made especially for you. Please allow approximately 14 business days for production, processing, and preparation before your order ships.

Once your order has been completed and handed off to your selected shipping carrier, delivery timelines will depend on the shipping method chosen at checkout. You will receive tracking information as soon as your order ships so you can follow its journey to you.

We appreciate your patience as we thoughtfully create something truly special for you.

Many of our leather pieces and signature collections are released in limited quantities.

If an item is sold out, you may join the notification list directly on the product page by selecting “Notify Me” to be informed if it becomes available again. Due to the nature of our limited releases, some collections may not return once sold out.